Issue with incoming emails for Business Emails

The issue affecting incoming email delivery for Business Email services has been fully resolved.

Following continued monitoring after the restoration, we can confirm that incoming email delivery is functioning normally and all services remain stable. The server load has returned to normal levels, and no further disruptions have been observed.

Our team has completed post-resolution monitoring and is confident that the environment is operating as expected. If you continue to experience any issues with incoming email delivery, please contact our Support team for further assistance.

We sincerely apologize for the inconvenience caused and appreciate your patience and understanding throughout this incident.

Incoming email delivery for Business Email services has been restored and is functioning normally.

The issue was due to high server load, which impacted internal server connectivity. Our System Administration team restarted the system, and server load has returned to stable levels, restoring normal email flow.

Our team is continuing to closely monitor system performance to ensure ongoing service stability.

We sincerely apologize for the inconvenience caused and thank you for your patience and understanding throughout this incident.

We appreciate your continued patience and understanding.

Our investigation has identified the root cause of the issue affecting incoming emails for Business Email services. The issue was caused by high server load, which impacted internal server connectivity.

Our System Administration team has implemented a fix and is continuing to work on stabilizing the service. While the changes have been applied, some customers may still experience intermittent issues until the changes are fully effective.

We are actively monitoring the impact of the changes and working to ensure the service is fully restored for all customers. We sincerely apologize for the inconvenience and will continue to provide updates as progress is made.

Our engineering team is actively investigating the issue affecting incoming emails for Business Email services and is working to identify the root cause.

During this time, you may continue to experience delays or failures in receiving incoming emails through both Webmail and email clients. This issue is being treated with the highest priority, and our engineers are working diligently to resolve it as quickly as possible.

We appreciate your patience and understanding while we continue our investigation. We will share another update as soon as more information becomes available.

We are currently investigating an issue affecting incoming emails for Business Emails. Customers may experience delays or failures in receiving incoming emails through both Webmail and email clients.

Our team is actively investigating the issue and working to restore normal email delivery as quickly as possible.

We will provide further updates as more information becomes available. Thank you for your patience and understanding.