The issue affecting cPanel access, which displayed the error "Invalid License File. Incorrect authority delivering the license.", has been fully resolved.
Following continued monitoring after the fix implemented by the cPanel team, we can confirm that cPanel and Webmail services are operating normally and remain stable. No further issues related to this incident have been observed.
If you continue to experience any difficulties accessing cPanel or Webmail, please reach out to our Support team for further assistance.
We sincerely appreciate your patience, cooperation, and understanding throughout this incident.
The issue affecting cPanel access, which displayed the error "Invalid License File. Incorrect authority delivering the license.", has been identified and resolved by the cPanel team.
Access to cPanel and Webmail should now be restored and functioning normally.
Our team will continue to monitor the environment closely to ensure service stability. If you continue to experience any issues accessing cPanel or Webmail, please reach out to our support team for assistance.
Thank you for your patience and understanding while this issue was being resolved.
We are currently aware of an issue affecting some cPanel servers where the cPanel/WHM interface is inaccessible and displays the following error:
"Invalid License File. Incorrect authority delivering the license."
Due to this ongoing issue, you may be temporarily unable to access or manage your cPanel or Webmail.
Our team is actively coordinating with cPanel to investigate and resolve the issue as quickly as possible.
We appreciate your patience and understanding. We will share further updates as soon as more information becomes available.
Affected Services