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Webmail login issue for Business Email and Enterprise Email

Opened on May 15th, 2026 10:57 am GMT, last updated May 15th, 2026 3:53 pm GMT

Resolved

All email services have been successfully restored and are functioning as expected. Webmail and Email Clients are accessible. We’ve monitored the systems and found no further issues.

If you need any assistance, feel free to reach out to our support team.

Thank you for your patience and understanding.

Posted May 15th, 2026 3:53 pm GMT

Monitoring

We thank you for your continued patience and understanding of this situation.The webmail login and email client connections are now functional.

The issue was identified and caused due a load on the server that affected server and connectivities internally.

Our System Administration team had quickly identified the issue and pushed a patch to fix the issue. You should not face any errors while accessing the login interface.

However, we shall continue monitoring the server for the next few hours to ensure that there are no further problems.

Posted May 15th, 2026 11:55 am GMT

Investigating

We are facing intermittent login issues with our Business and Enterprise email service, due to which you might encounter an error “Login Failed" while accessing your account via the Webmail interface.

Our System Administration team is currently working on fixing the issue.

We apologize for any inconveniences caused.

Your patience and understanding are greatly appreciated.

Posted May 15th, 2026 10:57 am GMT

Affected Services

  • Email Hosting