Intermittent issue on Linux Shared Servers

Following our previous update regarding the MySQL Service reboot, our team has continued to closely monitor the services.

After careful observation, we confirm that the issue has been fully resolved and the servers are now running smoothly. All websites and associated services remain fully operational.

Should you experience any further issues, please feel free to reach out to our support team.

Thank you for your continued cooperation and understanding.

Our team identified that website slowness across distributed subnets was caused by MySQL becoming unresponsive on the affected servers. To resolve the cPanel issue, MySQL was forcefully stopped and then restarted.

Additionally, all servers were rebooted to address the latency. Websites are now running smoothly, and cPanel is loading without any delays.

We will continue to monitor the servers closely and share further updates as needed.

Thank you for your continued cooperation and understanding.

We are currently experiencing a technical issue affecting a subset of our Shared Linux hosting servers. Our Server Administration Team has identified the situation and is actively investigating the root cause. Rest assured that resolving this disruption is our highest priority, and our engineers are working diligently to implement a fix as quickly as possible.

At this time, some services hosted on the affected servers may experience intermittent availability or degraded performance. We understand the importance of your websites and applications, and we sincerely apologize for any inconvenience this may cause to your operations.

We are closely monitoring the situation and will continue to provide timely updates as more information becomes available, including details on the resolution and any necessary follow-up actions.

We truly appreciate your patience, understanding, and continued cooperation while we work to restore full service stability. If you have any urgent concerns, please do not hesitate to reach out to our support team.