Resolved
There was a sudden increase in the load on our OrderBox servers which caused connectivity issues. Our system admin team killed and restarted the processes that were stuck after which the connectivity was restored.
The issue stands resolved.
Posted October 8th, 2018 6:13 pm GMT 
Monitoring
There was some connectivity issue with our Orderbox servers, due to which you may have faced intermittent issues while accessing the Control Panel, SuperSite, Knowledgebase and API.
Our System Admin team have resolved the issue now. We are monitoring our servers to ensure there are no further issues.
We apologize for the inconvenience caused. Please contact our Support team in case of any further queries or concerns.
Posted October 5th, 2018 12:04 pm GMT
Affected Services
- OrderBox
- API