Delay in credits for Auto NEFT payments

We have closely monitored recent transactions and are pleased to confirm that the issue at the payment gateway provider’s end has been fully resolved.

All available payment gateways are now functioning seamlessly, and you may continue transacting without any disruption.

We sincerely appreciate your patience and cooperation throughout this time.

The Payment Provider Team has confirmed that the issue has been successfully resolved on their end.

As a result, IMPS transactions to the Virtual Account via the Auto NEFT method are now being processed smoothly, without any delays or disruptions. All payment methods are currently fully operational.

We will continue to closely monitor transaction activity and provide further updates as necessary. In parallel, the team is actively reviewing previously impacted transactions and is working towards completing any pending ones.

We sincerely appreciate your patience and cooperation throughout this process.

We are actively working with the concerned payment gateway provider to resolve the issue. Given the volume and variety of transactions, the resolution is taking a bit longer than anticipated.

All other payment methods are operating normally and remain available for use in the meantime.

We will continue to share updates as we make progress. We appreciate your patience and understanding.

We are currently experiencing delays in crediting payments to the Reseller Account for IMPS transactions made to the Virtual Account using the Auto NEFT method. This issue has been escalated to our payment gateway partner, Razorpay, and their team is actively investigating it.

IMPS (Immediate Payment Service) is typically an instant interbank transfer system. However, occasional delays may occur due to network or processing issues at the banking level.

Please be assured that any funds transferred to the Virtual Account will be credited to your Reseller Account once the issue is resolved.