Intermittent issue with Orderbox DNS zone

The DNS propagation issue affecting our fully branded and partially branded nameservers has now been successfully resolved.

While our systems and services remained fully operational, certain geographical regions experienced propagation delays due to an issue identified and resolved at our routing vendor’s end.

All services are now operating normally, and system stability has been fully restored.

Thank you for your patience and understanding while we worked through this.

The DNS propagation issue affecting our fully branded and partially branded Nameservers has now been successfully resolved.

We are currently monitoring the environment closely to ensure full stability and confirm that no further inconsistencies occur.

Thank you for your patience and understanding while we worked through this.

We are still working on resolving the issue affecting DNS propagation across all our fully branded and partially branded nameservers.

The impact is intermittent in nature, and although server and system metrics appear normal, some domains are still experiencing DNS resolution inconsistencies.

Our system administration team is treating this with the highest priority. We sincerely apologize for the inconvenience and appreciate your patience while we work toward a swift resolution.

We are currently facing an issue with our partially branded and fully branded Orderbox DNS zone impacting DNS resolution or any services that are dependent on the DNS.

Our system administration is investigating this issue and shall update this thread once we have more details on this.