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Intermittent issue with one of our Shared Linux Hosting

Opened on February 28th, 2026 8:54 am GMT, last updated February 28th, 2026 2:03 pm GMT

Resolved

We received reports of slow server response and packet loss affecting service quality. Our technical team promptly investigated the matter and identified that the root cause was due to an internal system malfunction affecting network functionality.

The team implemented routing configuration adjustments on the impacted IP address, successfully resolving the issue. Service performance has now returned to normal.

We appreciate your patience and understanding as we worked to restore optimal service.

Posted February 28th, 2026 2:03 pm GMT

Monitoring

We have implemented corrective measures and services have been restored. System alerts have cleared, and all impacted services are currently operational.

Our engineering teams will continue to closely monitor the environment to ensure ongoing stability.

We appreciate your patience and understanding as we worked to address this issue.

Posted February 28th, 2026 11:37 am GMT

Investigating

We are currently experiencing issues on one of our server bh-76.webhostbox.net, these are intermittent in nature.

As a result you may face issues with website resolution where websites are giving 504 Gateway Time out and cpanel/WHM may not be accessible.

Our Server Administration Team is actively working on deploying a fix.

We shall share a real time-updates here.

Thank you for your patience and co-operation.

Posted February 28th, 2026 8:54 am GMT

Affected Services

  • Linux Web Hosting

Affected Servers

  • bh-76.webhostbox.net