Intermittent issue with Shared Linux server Outbound Emails

The issue affecting outbound email delivery on our shared servers has been fully resolved.

The required fix has been applied, and outgoing emails are now functioning normally across both Webmail and email clients.

We have monitored the servers after applying the fix and confirmed that everything is operating correctly.

Thank you for your patience and understanding while this matter was being addressed.

Our Proofpoint team has applied the necessary fix on the servers, and outgoing emails are now functioning smoothly. You should now be able to send emails via Webmail and email clients without any issues.

We are actively monitoring the servers to ensure everything continues to operate as expected.

Thank you for your patience and understanding throughout this process. If you encounter any further issues, please feel free to contact us.

We are currently encountering an issue impacting outbound email delivery through Webmail and email clients. The disruption appears to be related to email relay limits on accounts hosted on our shared servers.

Our team is actively collaborating with our email relay provider to restore normal service as soon as possible.

No action is required from your end at this time. We will share further updates as more information becomes available.

Thank you for your patience and understanding as we work to resolve this matter.