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Intermittent Issues on one of our Shared Linux Servers

Opened on December 6th, 2025 9:14 am GMT, last updated December 6th, 2025 11:40 pm GMT

Resolved

The intermittent issues affecting our server md-54.webhostbox.net have now been fully resolved. All services and website access are functioning normally, and the 504 Gateway Timeout issue has been successfully addressed.

We sincerely regret the inconvenience caused and appreciate your patience and cooperation during this time.

Please feel free to contact our support team anytime if you need any help.

Posted December 6th, 2025 11:40 pm GMT

Monitoring

Our Server Administration Team has successfully mitigated the excessive traffic impact originating from the affected domain. Services on the server are stable, and no new instances of slowness or 504 errors have been observed since the corrective actions were applied.

All associated sites, cPanels, email, and database services are responsive and functioning normally at this time.

We will continue to closely monitor the server performance and traffic patterns to ensure stability. Further updates will be shared if required.

We appreciate your ongoing patience and cooperation.

Posted December 6th, 2025 3:50 pm GMT

Investigating

We are currently experiencing issues on one of our server md-54.webhostbox.net, these are intermittent in nature.

As a result you may face issues with website resolution where websites are giving 504 Gateway Time out

Our Server Administration Team is actively working on deploying a fix.

We shall share a real time-updates here.

Thank you for your patience and co-operation.

Posted December 6th, 2025 9:14 am GMT

Affected Services

  • Linux Web Hosting

Affected Servers

  • md-54.webhostbox.net