We have monitored the services for a significant amount of time and also received a confirmation from our vendor, Sectigo, that no further outages are occurring on their end. As a result, you should not face any issues with the certificate issuance process.
All previously queued orders have now been processed and are active, allowing you to access SSL services without interruption.
Thank you for your patience and cooperation. If you have any concerns, please don't hesitate to contact our Support team.
Our third-party provider, Sectigo, has successfully implemented a fix for the “Certificate Transparency (CT) log already exists” error that was causing delays in the issuance process. All pending requests are now being processed normally.
You should no longer experience any delays in obtaining your certificates. We will continue to monitor the services closely to ensure ongoing stability.
Thank you for your patience and understanding throughout this incident. If you need any further assistance, please feel free to reach out.
Our third-party provider (Sectigo) is currently experiencing delays in certificate issuance due to a “Certificate Transparency (CT) log already exists” error, which is impacting the issuance process.
The team has identified the cause of the Certificate Transparency (CT) log issue, which was causing a problem with issuance.
We’re now processing requests as quickly as possible and working through the backlog.
Thank you for your patience.
Affected Services