Issue Affecting Order Renewal and Seat Additions

We’ve thoroughly monitored and confirmed that the issue has been completely resolved. The pending actions for Email Hosting and Google Workspace have now been successfully processed, and you should be able to renew your orders without any further difficulties.

If you require any assistance, please don’t hesitate to contact our support team.

Thank you for your patience and understanding.

The impacted services have been restored, and the renewals are now going through. We have verified this by checking the stuck orders due to this incident.

We will continue to monitor these services and share another update shortly.

Thank you for your continued co-operation and patience.

We have received reports of intermittent issues when renewing orders through the Control Panel, as well as difficulties in adding new Google Workspace and Business Email seats.

Our System Administration Team is actively working to resolve this at the earliest.

We will share an update on this thread as soon as we have more information.

Thank you for your patience and understanding.