Email Delivery Interruption

Investigation & recommendation — Gmail Strict Policy Enforcement

Due to Gmail’s updated authentication policies, emails sent through unauthenticated scripts or using email forwarders are now being rejected. This includes emails sent via PHP mail(), CMS forms, outdated plugins, and forwarded messages that fail SPF/DKIM/DMARC checks. To comply with Gmail’s new requirements and avoid suspension, please ensure the following:

Mandatory Actions Enable SMTP authentication in all website forms/scripts (use WP SMTP, Post SMTP, etc.). Add Google reCAPTCHA/Human Verification to all forms. Remove email forwarders, as forwarded emails now fail SPF/DKIM/DMARC checks. Review & fix all form handlers, scripts, cron jobs, and CMS plugins sending unauthenticated mail. Ensure SPF, DKIM, and DMARC are correctly configured. Update WordPress, plugins, and themes.

Next Steps:

Once these changes are completed, please contact us on Live Chat so we can lift any suspension if added from our end and recheck your service.

We have identified the issue affecting outbound email delivery to Gmail addresses on our shared servers. The problem was related to email relay limits, and our team has taken the necessary corrective actions.

Our team is actively monitoring the servers to ensure everything continues to function normally. No action is required from your end at this time.

We appreciate your patience and understanding throughout this process. If you experience any further issues, please feel free to reach out to us.

We are currently experiencing an issue affecting outbound email delivery to GMAIL email addresses. This appears to be related to email relay limits on accounts hosted on our shared servers.

Our team is actively working with our email relay provider to restore normal service as quickly as possible.

There is no action required from you at this time. We will provide updates as soon as we have more information.

Thank you for your patience and understanding while we work to resolve this incident.