Email sending issue via Outlook and other email clients

All email services have been successfully restored and are functioning as expected. You can now send emails from Email clients and webmail with attachments without any delay seamlessly.

If you need any assistance, please feel free to reach out to our support team.

Thank you for your patience and understanding.

We have successfully deployed the fix and verified that the issues are now resolved.

You can now send emails from Email clients and webmail with attachments without any delay seamlessly.

We shall share another update after closely monitoring our services.

Thank you for your co-operation.

We have received reports that the issue is related to network connectivity problems, which are causing intermittent drops in SMTP transactions when using email clients

Our Server Administration Team is actively working to fix this as soon as possible.

An update will be provided to this thread as soon as additional information is available.

Thanks for your understanding with us meantime.

We are currently experiencing issues with emails sent through email clients such as Outlook, Thunderbird, etc. Messages with attachments may be rejected, moved to the Drafts folder, or delivered with a delay.

As a temporary workaround, we recommend sending emails via Webmail.

Our System Administration Team has been notified, and we will continue to provide real-time updates as the situation progresses.

Thank you for your patience and understanding.