Outage on Domain Operations, Titan mail and Online payments

We have closely monitored our services and are pleased to inform you that the issue has been successfully resolved. All previously stuck actions have now been processed, and you should be able to seamlessly perform domain operations, access Titan emails, and complete online transactions.

Additionally, the alerts from AWS have been cleared.

If you have any questions or concerns, please don’t hesitate to reach out to us. We sincerely appreciate your patience and continued cooperation throughout this process.

Our team has coordinated with AWS and confirmed that all actions are now processing successfully without any further errors. As a result, services related to domain management, online transactions, and Titan Mail are now functioning smoothly.

We will continue to monitor the systems to ensure ongoing stability.

Thank you for your patience, trust, and continued support. If you have any questions or concerns, please don’t hesitate to reach out to our support team.

We are currently experiencing an outage on our PDR servers, which is impacting domain operations including registration, renewal, restoration, transfer, and management.

You may also encounter issues with online payments under your reseller account, as well as with Titan Mail services such as sending, receiving, email creation, and domain verification.

This disruption is caused by an ongoing AWS service outage, which you can monitor at the link below: https://health.aws.amazon.com/health/status

We will continue to share updates as more information becomes available. Thank you for your patience and understanding.