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Issue with Multiple Shared Linux Servers and Email servers

Opened on August 19th, 2025 3:39 am GMT, last updated August 19th, 2025 11:43 am GMT

Resolved

We have actively monitored the services and validated that the issues highlighted above have been resolved.

You can seamlessly access any of the services on the Linux Servers.

Thank you for your continued co-operation and patience.

Posted August 19th, 2025 11:43 am GMT

Monitoring

We have implemented corrective measures and services have been restored. System alerts have cleared, and all impacted services, including email, related hosting servers and other applications, are currently operational.

Our engineering teams will continue to closely monitor the environment to ensure ongoing stability.

We appreciate your patience and understanding as we worked to address this issue.

Posted August 19th, 2025 5:22 am GMT

Investigating

Our team is actively investigating the issue, and during the process, we discovered that our email servers are also being impacted. We are currently working to identify the root cause, and we will share an update here as soon as we have more information.

We truly appreciate your patience and understanding during this time.

Posted August 19th, 2025 4:42 am GMT

Investigating

We are currently experiencing an intermittent issue with our many Shared Linux Hosting server.

As a result, you may encounter problems with your services, website access, databases and control panel functionality.

Our team is actively investigating the root cause and is working to resolve the issue as quickly as possible.

We sincerely apologize for the inconvenience and appreciate your patience. Updates will be provided here as soon as they are available.

Posted August 19th, 2025 3:39 am GMT

Affected Services

  • Linux Web Hosting
  • Email Hosting