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Issues with Orderbox order overview page

Opened on August 7th, 2025 9:29 am GMT, last updated August 7th, 2025 2:46 pm GMT

Resolved

All the services are successfully restored and currently working fine. We have closely monitored the services for sometime and do not see any issues. You should be able to access the orders without any issues.

Please do contact our support team if you need any further assistance.

Thanks for your patience and co-operation.

Posted August 7th, 2025 2:46 pm GMT

Monitoring

Our System Administration Team has deployed a fix by reverting certain code changes and confirmed that the issues have now been resolved.

You will be able to access the orders under your Reseller/Customer panels without any issues.

We are actively monitoring the situation and will keep this pulse updated with any further developments.

Thank you for your patience and cooperation, and please feel free to reach out if you notice any changes or new issues.

Posted August 7th, 2025 10:14 am GMT

Investigating

We are currently experiencing issues with the Orderbox panel, where you may encounter errors while trying to access your orders.

Our System Administration Team is actively working on implementing the necessary changes to resolve this at the earliest. We will keep you informed and notify you as soon as the issue is fixed.

We sincerely apologize for the inconvenience and appreciate your continued patience and understanding.

Posted August 7th, 2025 9:29 am GMT

Affected Services

  • OrderBox