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Webmail login issue for Business Email and Enterprise Email

Opened on July 16th, 2025 6:24 am GMT, last updated July 17th, 2025 3:24 am GMT

Resolved

All email services have been successfully restored and are functioning as expected. Webmail and Email Clients are accessible. We’ve monitored the systems and found no further issues.

If you need any assistance, feel free to reach out to our support team.

Thank you for your patience and understanding.

Posted July 17th, 2025 3:24 am GMT

Monitoring

The issue was caused due to a high load on the server. Our team worked on this promptly and brought the load under control.

We have received confirmation and verified that the intermittent issues on the server have now been resolved. Webmail and Email Client services are functioning seamlessly across all browsers and platforms.

We will continue to actively monitor the services and provide another update shortly.

Your patience and cooperation are greatly appreciated.

Posted July 16th, 2025 6:43 am GMT

Investigating

We are facing intermittent login issues with our Business and Enterprise email service, due to which you might encounter an error “Login Failed" while accessing your account via the Webmail interface.

Our System Administration team is currently working on fixing the issue.

We apologize for any inconveniences caused.

Your patience and understanding are greatly appreciated.

Posted July 16th, 2025 6:24 am GMT

Affected Services

  • Email Hosting