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Issues with Fully Branded Supersite URLs

Opened on June 25th, 2025 6:09 pm GMT, last updated June 26th, 2025 5:04 am GMT

Resolved

We have actively monitored our Supersite and overall checkout flow and ensured that the issues have been completely resolved. You can seamlessly view our products and place any order as normal. We appreciate your patience and cooperation throughout.

Posted June 26th, 2025 5:04 am GMT

Monitoring

The System Administration team has identified the issue and applied a patch that successfully restored the Supersite connection. You should now be able to access the Supersite without any interruptions.

We are continuing to monitor the situation closely and will keep this update thread current with any new developments.

Thank you for your patience, and please don’t hesitate to reach out if you experience any further issues or changes.

Posted June 25th, 2025 10:12 pm GMT

Investigating

We are currently encountering an issue with our SuperSite servers, due to which you may face intermittent error messages while accessing the Supersite.

Our System Admin team is already working on this, and efforts are ongoing to resolve the issue at the earliest. We will update this thread as soon as we have any further information.

Posted June 25th, 2025 6:09 pm GMT

Affected Services

  • OrderBox