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Intermittent Issues on one of our Cloud Hosting Servers

Opened on June 6th, 2025 6:30 am GMT, last updated June 6th, 2025 1:37 pm GMT

Resolved

We have monitored our server closely and confirmed that there are no issues on the orders anymore.

You can now seamlessly access and manage the websites online as well as from the cPanels.

Additionally, we are also unable to place billing related actions and as a result there may be a delay in addition of funds/debit notes and other billing actions.

Sincerest apologies for the inconveniences.

We appreciate the continued support and co-operation.

Posted June 6th, 2025 1:37 pm GMT

Monitoring

Our Server Administration Team has deployed a fix to reduce the congestion on the server.

The websites are now fully functional at our end, however in case of any latency issues- kindly wait for the propagation of the fix to complete.

We will actively monitor our services and provide another update after thorough verification for an extended period.

Thank you for your co-operation and support.

Posted June 6th, 2025 9:07 am GMT

Investigating

We are currently experiencing issues on one of our Cloud Hosting servers, cs2002.webhostbox.net.

This may cause issues with website resolution and you might see the website getting timed out or displaying an Internal Server Error.

Our Server Administration Team is working on diagnosing the issue and deploying a fix at the earliest.

Real-time updates shall be provided here.

We appreciate your patience and cooperation in the interim.

Posted June 6th, 2025 6:30 am GMT

Affected Services

  • Linux Web Hosting

Affected Servers

  • cs2002.webhostbox.net