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Intermittent issues with our Reseller Linux Hosting servers

Opened on April 21st, 2025 5:42 pm GMT, last updated April 21st, 2025 11:50 pm GMT
Resolved

We have been closely monitoring the servers and can confirm that all services are currently functioning as expected, and you should now be able to access the WHM/cPanel interfaces, email services, databases, and cron jobs without any disruption.

We truly appreciate your patience and cooperation during this time. Should you encounter any further issues, please do not hesitate to reach out to our support team at any time.

Posted April 21st, 2025 11:50 pm GMT

Resolved

We have been closely monitoring the servers and can confirm that all services are currently functioning as expected, and you should now be able to access the WHM/cPanel interfaces, email services, databases, and cron jobs without any disruption.

We truly appreciate your patience and cooperation during this time. Should you encounter any further issues, please do not hesitate to reach out to our support team at any time.

Posted April 21st, 2025 11:45 pm GMT

Monitoring

Our Server Administration Team has successfully re-racked the servers, restoring all affected services.

You should now be able to access the WHM/cPanel interfaces, email services, databases, and cron jobs without any interruptions.

We will continue to actively monitor the servers to ensure all services remain stable and fully operational. Further updates will be shared in this thread as necessary. We sincerely appreciate your patience and cooperation throughout this process

Posted April 21st, 2025 6:37 pm GMT

Investigating

We are facing intermittent issues on the Reseller Linux Hosting servers. You may encounter issues with accessing your WHM/cPanel interface(s), emails, databases as well as cron jobs.

Our Server Adminstration Team is working on resolving this issue at the earliest and we shall provide updates here.

We apologize for any inconveniences caused.

Posted April 21st, 2025 5:42 pm GMT

Affected Services

  • Linux Web Hosting

Affected Servers

  • bh-4.webhostbox.net

  • bh-6.webhostbox.net

  • bh-7.webhostbox.net

  • bh-8.webhostbox.net

  • bh-9.webhostbox.net

  • bh-10.webhostbox.net

  • bh-15.webhostbox.net

  • bh-17.webhostbox.net

  • bh-18.webhostbox.net

  • bh-22.webhostbox.net

  • bh-23.webhostbox.net

  • bh-27.webhostbox.net

  • bh-30.webhostbox.net

  • bh-36.webhostbox.net

  • bh-51.webhostbox.net

  • bh-55.webhostbox.net