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Intermittent issue with multiple Windows servers

Opened on April 11th, 2025 12:55 pm GMT, last updated April 11th, 2025 7:18 pm GMT
Resolved

Our Server Administration team has rectified this issue. All the services are successfully restored and currently working fine.

We have closely monitored the situation and all the servers are fully functional since our last update.

We thank you for your co-operation and patience. Please do contact our support team if you need any further assistance.

Posted April 11th, 2025 7:18 pm GMT

Monitoring

The intermittent issues have now been mitigated. Websites are loading normally, and the 503 "Service Unavailable" errors should no longer appear.

We will continue to closely monitor the servers to ensure continued stability.

Thank you for your patience and understanding. If you face any further issues, please feel free to contact our support team.

Posted April 11th, 2025 4:31 pm GMT

Identified

We are currently experiencing an intermittent issue affecting multiple Windows Hosting servers. As a result, you may encounter a 503 "Service Unavailable" error when accessing websites.

Our team is actively working to identify the root cause and implement a fix at the earliest.

We sincerely apologize for the inconvenience and appreciate your patience. Further updates will be shared here as they become available.

Posted April 11th, 2025 12:55 pm GMT

Affected Services

  • Windows Web Hosting

Affected Servers

  • plesk-web12.webhostbox.net

  • sdin-pp-wb4.webhostbox.net

  • bhus-pp-wb8.webhostbox.net

  • sdin-pp-wb1.webhostbox.net

  • mdin-pp-wb5.webhostbox.net

  • plesk-web2.webhostbox.net

  • plesk-web16.webhostbox.net