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Intermittent Issues with Payment Gateway Platform

Opened on April 10th, 2025 9:36 am GMT, last updated April 10th, 2025 7:35 pm GMT

Resolved

We have closely monitored all the payment gateways and verified that the issue has been completely resolved.

You will be able to seamlessly make payments across different methods without any issues.

We appreciate your patience and cooperation throughout.

Posted April 10th, 2025 7:35 pm GMT

Monitoring

Our developers have identified and resolved the issue.

The problem was related to a database connection limit, which has now been increased to ensure smoother operations.

We have observed that the payment gateway is accessible and recent transactions are being processed successfully.

However, we will continue to monitor the system closely to ensure all services remain stable and fully functional.

Posted April 10th, 2025 11:25 am GMT

Investigating

We are currently experiencing intermittent issues with our payment gateway platform, which may affect access to the interface for adding funds or performing transaction checks.

You may encounter difficulties while making payments through multiple gateways, including PayU, PayPal, and CCAvenue.

Our product development team is actively investigating the issue, and we will share further updates in this thread as soon as more information becomes available.

Your patience is highly appreciated meantime.

Posted April 10th, 2025 9:36 am GMT

Affected Services

  • Billing