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Intermittent Slowness Issues with Multiple Linux and Cloud Hosting Servers

Opened on April 3rd, 2025 10:43 am GMT, last updated April 4th, 2025 12:27 am GMT
Resolved

Our team has successfully mitigated the issue, and all affected services are now stable. Websites, hosting panels (cPanel/WHM), and databases should be functioning normally.

Posted April 4th, 2025 12:27 am GMT

Monitoring

Our team has successfully mitigated the issue, and all affected services are now stable. Websites, hosting panels (cPanel/WHM), and databases should be functioning normally.

We will continue to monitor server and network performance to ensure ongoing stability.

If you experience any issues, please reach out to our support team. We appreciate your patience and cooperation.

Posted April 3rd, 2025 7:46 pm GMT

Identified

We have noticed the issue has reoccurred, affecting several Cloud hosting servers and causing intermittent access issues with cPanel/WHM, databases, and website performance.

Our team is actively working on a fix and will share updates soon. We greatly appreciate your patience and cooperation during this time.

Posted April 3rd, 2025 2:08 pm GMT

Monitoring

Our Server Administration Team has successfully rebooted the affected servers, and all services are now fully operational. You should be able to access websites, hosting panels (cPanel/WHM), and databases without any further issues.

We are continuing to closely monitor the server and network performance, and will provide updates here as necessary.

If you have any further concerns, please don't hesitate to reach out to our support team. We apologize for any inconvenience caused and greatly appreciate your patience.

Posted April 3rd, 2025 11:28 am GMT

Investigating

We are currently experiencing intermittent issues with some of our Linux and Cloud hosting servers. As a result, you may encounter difficulties accessing hosting panels (cPanel/WHM), databases, or experience website slowness.

Our Server Administration Team is actively working to resolve the issues on the affected servers. We will provide updates here as soon as possible.

We greatly appreciate your patience and cooperation during this time.

Posted April 3rd, 2025 10:52 am GMT

Affected Services

  • Linux Web Hosting

Affected Servers

  • md-in-42.webhostbox.net

  • md-in-55.webhostbox.net

  • md-in-89.webhostbox.net

  • bh-ht-3.webhostbox.net