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Intermittent issue with the Email hosting services

Opened on April 3rd, 2025 5:09 am GMT, last updated April 3rd, 2025 12:28 pm GMT
Resolved

Our team has cleared all the inbound email queues. No more mails are on hold and we have closely monitored the services for sometime and do not see any issues. You should be able to access the Webmail to use your mail services.

Please do contact our support team if you need any further assistance.

Thanks for your patience and co-operation.

Posted April 3rd, 2025 12:28 pm GMT

Monitoring

Email servers experienced a high load. Our team was able to take mitigation steps, which helped, but some servers were still impacted. We later identified that a temporary net application contributed to CPU spikes, which have since moderated. You might encounter a slight delay in receiving emails due to the queue.

We are actively monitoring and will provide updates as needed.

Thank you for your patience and cooperation.

Posted April 3rd, 2025 6:30 am GMT

Investigating

We are currently facing intermittent issues with our Business and Enterprise Email Services, due to which you will encounter the following issues:

  • Webmail not accessible
  • Emails being delayed and giving error while Sending/Receiving

Our senior administrators are working on this and are trying to fix this as soon as possible. Please watch this thread for further updates.

Posted April 3rd, 2025 5:09 am GMT

Affected Services

  • Email Hosting