Intermittent issue in IMPS funds through virtual account

The issue was identified as an intermittent disruption at the provider’s end and has now been fully resolved. Our team has been actively monitoring the situation, and we can confirm that recent transactions are being processed successfully without any delays or errors.

All funds are now being credited seamlessly to the respective accounts, and the system is functioning as expected.

We sincerely apologize for any inconvenience this may have caused. Thanks for your continuous patience and support. Do feel free to connect to us if any further concerns.

We noticed that the issue was intermittent, things have now stabilized. The provider is still looking into what caused it. Now, you won't face any issue while logging into the portal and processing transactions.

We will keep an eye on things to make sure everything continues to run smoothly.

Thanks for your patience and understanding.

Our team has followed up with the payment gateway provider and they have informed us that they are still investigating the issue. They need a bit more time to identify and confirm the root cause.

The provider is actively working on a fix on their end, and once resolved, payments should start processing without any delays.

We will continue to share updates as soon as we have more information.

Thank you for your patience and cooperation.

The payment gateway partner is still working on the issue. We have not received a time frame

In the meanwhile, we request you to opt for alternative modes for urgent order from your account

Please note gateways i.e. CCAvenue UPI, Rupay and QR code or Payu UPI Rupay have no payment gateway fees for making payments via them. Funds will be directly added to your account. You can check the details under My Billing tab > Add funds.

Appreciate your patience in the meantime.

We are facing an intermittent issue in making payments to the Virtual accounts via Auto-Neft or Instant Funds Transfer method. Due to which you will be unable to add funds in your reseller wallet. We have reported this to our payment gateway provider and they hare working closely to resolve the issue as soon as possible.

Meanwhile, we request you to add funds through alternate modes using the payment gateways available under My Billing >> Add funds or through the offline fund transfer method.

We regret the inconvenience caused to you. Your patience is highly appreciated meanwhile.