Our Server Administration team has rectified this issue. All the services are successfully restored and currently working fine.
We have closely monitored the situation and all the servers are fully functional since our last update.
We thank you for your co-operation and patience. Please do contact our support team if you need any further assistance.
The issues on the server have been completely rectified.
You can now fully access the websites as well as the Plesk panel via port 8880 and use every service associated with the hosting.
We will continue to actively monitor the scenario and provide real-time updates.
We are observing an issue on Port 8443 of our Windows hosting server due to which we are facing issues while accessing the Plesk Panel and Website. As a temporary fix for this issue, our team has reverted all the Plesk panel ports to 8880 using which you can access the Plesk panel seamlessly.
Our Network Administration team has identified the source of the attack and is working towards mitigating it.
While we are actively working towards restoring services, we request you to watch this thread for further updates. We thank you for your continued cooperation and patience.
We are currently experiencing issues with some of our Windows Servers which have affected website resolution and panel access.
You might face issues with the website displaying a forbidden error or a blank page, and the Plesk Panel being inaccessible due to the impact.
Our Server Administration Team is currently working on resolving the issue and we will be providing real-time updates here.
We appreciate your patience and cooperation.
Affected Services