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Google Workspace Issues

Opened on February 22nd, 2025 9:18 am GMT, last updated February 25th, 2025 11:15 pm GMT
Resolved

We have closely monitored and verified that the issue has been fully resolved for all our customers.

You will be able to create and modify Admin Accounts per usual without any issues.

We thank you for your patience and cooperation.

Posted February 25th, 2025 11:15 pm GMT

Monitoring

Our Developer team received an update from the Google team confirming that the orders associated with "usd.appsplatformforwork.com" and "inr.appsplatformforwork.com" consoles have been successfully restored. As a result, all administrative setup actions for both Indian and Global orders should now function without any issues.

We will continue to monitor the situation and provide further updates as necessary.

Thank you for your patience and cooperation.

Posted February 25th, 2025 4:07 pm GMT

Identified

We’ve received an update from Google’s team confirming that the orders associated with the "usd.appsplatformforwork.com" console have been restored. As a result, all our Global Orders Admin account setups should now work without any issues. However, the issue with the "inr.appsplatformforwork.com" console is still ongoing.

We will share updates here as soon as we receive any information from Google regarding the stuck orders for INR console.

Thank you for your patience and cooperation, and we apologize for any inconvenience caused.

Posted February 25th, 2025 2:14 am GMT

Identified

Our development team is actively working with Google to investigate this issue. However, we have not yet received any updates from the relevant team at Google.

We will provide updates here as soon as we receive any information from Google.

Thank you for your patience and cooperation. We apologize for any inconvenience this may cause.

Posted February 24th, 2025 4:48 pm GMT

Identified

Our team is in touch with Google to investigate this further. However, due to the weekend, we haven’t received any updates from the relevant team at Google.

We do expect an update in the coming hours, along with further details of a fix for the stuck orders.

Thank you for your patience and cooperation during this time, and we apologize for any inconvenience caused.

Posted February 24th, 2025 5:51 am GMT

Identified

Our Development Team has identified an issue wherein the account creation is not being processed on Google.

The Team is in contact with Google to debug this further.

We will share real-time updates here.

Thank you for your patience and cooperation.

Posted February 22nd, 2025 12:46 pm GMT

Investigating

We are currently experiencing issues with Google Workspace orders, specifically while creating Admin Accounts.

You might encounter an error while creating an Admin account and this could impact New Orders, Admin Account Setup and Transfers.

Our Server Administration Team is currently working with Google to get this fixed at the earliest.

We will provide timely updates on this thread.

Thank you for the trust and cooperation.

Posted February 22nd, 2025 9:18 am GMT

Affected Services

  • OrderBox
  • Google Workspace