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MailEnable issue on our Windows Shared Hosting

Opened on June 21st, 2018 8:57 am GMT, last updated June 22nd, 2018 7:31 am GMT

Resolved

The issue has been resolved and MailEnable is working fine across all our servers. If you still encounter any issue, please contact our support team.

We thank you for your continued patience and understanding of this situation.

Posted June 22nd, 2018 7:31 am GMT

Monitoring

The issue has been resolved and MailEnable across all servers are loading fine.


We will continue monitoring the services for a few more hours to ensure that there are no further issues. You can connect with our support helpdesk if you require any further assistance.

Posted June 21st, 2018 12:04 pm GMT

Identified

We are currently facing issues while accessing MailEnable across multiple Windows Shared Hosting servers. MailEnable is throwing a runtime error upon login. You can use the Horde interface for the time being.


We have already identified the issue and our server administrators are working on resolving this at the earliest.


We are extremely sorry for the inconvenience caused. Please watch this thread for further updates.

Posted June 21st, 2018 8:57 am GMT

Affected Services

  • Windows Web Hosting

Affected Servers

  • sdin-pp-wb4.webhostbox.net

  • plesk-web25.webhostbox.net

  • sdin-pp-wb2.webhostbox.net

  • sdin-pp-wb3.webhostbox.net

  • plesk-web12.webhostbox.net

  • bh-plesk-web6.webhostbox.net

  • bhus-pp-wb8.webhostbox.net

  • plesk-web26.webhostbox.net

  • plesk-web18.webhostbox.net