Issue with fund additions using the Ebanx payment gateway

Our development team has implemented a fix for the issue caused by a bug following the database migration that occurred last Saturday. This bug disrupted the payment settlement process for the EBanx Payment Gateway, while other gateways were not affected.

We have closely monitored the changes and have not noticed any issues so far. Please feel free to contact our support team anytime if you need any help.

We have identified the issue with the transaction flow on Ebanx Payment Gateway having impact on funds addition from the portal.

Our product development is working actively to fix this issue. An update will be provided to this thread as soon as the additional information is available.

We expect this issue to be resolved soon and will keep you updated through this post.

We are facing issues with fund additions using the Ebanx payment gateway wherein funds are getting deducted from the clients bank account however the same is not getting added to the panel.

Our Developers are looking into the issue and we will provide updates here at each stage along the way while working on the fix.

We appreciate your patience and co-operation in the meantime.