RCA
Our team observed there was an issue with the router and we implemented another routing policy to reroute traffic.
We later saw some positive traffic connectivity after which our team updated the router and rerouted the traffic back to the original router. This resolved the problem and we are no longer seeing any issues.
We have monitored the server closely and there have been no issues since the last update. All the impacted services are fully functional now.
We regret the inconveniences caused and thank you for your patience and co-operation.
Please feel free to contact our support team anytime if you need any help.
Our Server Administration Team has fixed the network issues.
You will now be able to access the hosting panels (cPanel/WHM panels), databases and websites seamlessly without any slowness.
We will continue to monitor the situation and provide another update.
There are some intermittent issues on some of our Linux Hosting servers.
You may face issues while accessing the hosting panels (cPanel/WHM panels), databases and also some slowness on the websites or panels.
Our Server Administration Team is working on the issues on the impacted servers. We will further updates here at the earliest. We highly appreciate your patience and cooperation.
Affected Services