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Intermittent issues with Register/Renew for Domain orders

Opened on July 31st, 2024 1:57 am GMT, last updated July 31st, 2024 10:31 am GMT

Resolved

Our development team identified that the issue was with the servers which were down due to which we were getting connection issues. The concerned team then performed actions to fix it and we observed that all services and actions were now going through successfully.

The concerned team has monitored the services for a good period of time and we have not noticed any further issues.

You may reach out to the support team in case of any concerns.

Posted July 31st, 2024 10:31 am GMT

Monitoring

Our system administration team has been able to restore the connection successfully. All the impacted services have been restored.

Actions related to Registration/Renewal/Modification of Nameservers and Availability check for the domains will go through successfully. Also the existing actions should also be completed without any issues.

We shall continue to monitor our services to make sure everything is stable. Please follow this thread for further details.

Posted July 31st, 2024 4:09 am GMT

Investigating

We are currently facing registry connectivity issues due to which you may face issues while trying to register, renew, and domain availability check for domain orders.

Please note that this will have no impact on the resolution/working of your already registered domain names.

We are working in order to get this resolved at the earliest. We appreciate your patience in the meantime.

Posted July 31st, 2024 1:57 am GMT

Affected Services

  • Domain Name Registration