Issue with Orderbox System Emails

We have monitored the situation and verified that the issue has been fully resolved for all our users.

You should be able to receive emails such as RAA, Contact modification, Reset password emails, etc. without encountering any further difficulties.

You may reach out to the support team in case of any concerns.

Our System Administration team has successfully implemented a patch fix to address the reported issue. As a result, you should not face any issues related to Orderbox system emails, now you should be able to receive RAA, Contact modification, Reset password emails, etc. without encountering any further difficulties.

During investigation, our team discovered that there was internal block causing email failures. Hence they involved the concerned operations team and corrected the same.

Thank you for your cooperation and patience.

We are facing issues with our Orderbox system emails, you might encounter issues while receiving RAA, Contact modification, Reset password mails, etc.

Our System Administration team is actively working to restore services.

We sincerely regret the inconvenience caused. An update will be provided to this thread as soon as additional information is available.