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Intermittent issues on Business and Enterprise email.

Opened on July 17th, 2024 5:35 am GMT, last updated July 17th, 2024 11:52 am GMT

Resolved

Our Netops team identified that there was a intermittent network fluctuation.

All the services are successfully restored and currently working fine. We have closely monitored the services for sometime and do not see any issues. You should be able to access the Webmail as well as Email client to use your mail services.

Please do contact our support team if you need any further assistance.

Thanks for your patience and co-operation.

Posted July 17th, 2024 11:52 am GMT

Monitoring

We thank you for your continued patience and understanding of this situation.The webmail login and email client connections are now functional.

The issue was identified and caused due a network glitch that affected multiple servers and connectivities internally.

Our System Administration team had quickly identified the issue and pushed a patch to fix the issue. You should not face any errors while accessing the login interface. However, we shall continue monitoring the server for the next few hours to ensure that there are no further problems.

Posted July 17th, 2024 6:10 am GMT

Investigating

We are currently experiencing intermittent issues with our Business and Enterprise email services, which may also affect your email client. You might encounter the following error while accessing your Webmail: "504 Gateway Time-out."

Our senior administrators are actively working to resolve this problem as quickly as possible. We sincerely apologize for any inconvenience caused and appreciate your patience.

Please stay tuned to this thread for further updates.

Posted July 17th, 2024 5:35 am GMT

Affected Services

  • Email Hosting