Issue with fund additions using the Ebanx payment gateway

This issue is now resolved. We have monitored the recent transactions and could confirm that all the transactions are completing successfully and the funds are also being added to the respective accounts seamlessly.

We regret the inconvenience caused. Please reach out to us if you have any further queries.

Our developers had identified that the issue was due to response URLs for the EBANX gateway. We have corrected the URL and updated the same in Orderbox to resolve the current issue.

We have noticed that recent transactions are added successfully to the accounts. However, we will continue monitoring the transactions to ensure that the issue is resolved.

Thanks for your continuous cooperation with us. We really appreciate it.

We have noticed that the modifications made have not completely resolved the problem. Few changes have to be made at the gateway end for which we are co-ordinating with Ebanx.

Regretfully, we are seeing some delays in this regard, however our team is actively working to find a long-term solution.

We will update this post with more details as and when we have some progress.

We have identified the issue with the transaction flow on Ebanx Payment Gateway having impact on funds addition from the portal.

Our Developers have made few necessary changes to ensure seamless connectivity between our platform and Ebanx platform. The concerned team is working on it further for a permanent fix.

Your patience is highly appreciated meantime.

Thank you once again for your co-operation.

We have identified the issue with the transaction flow on Ebanx Payment Gateway having impact on funds addition from the portal.

Our product development is working actively to fix this issue. An update will be provided to this thread as soon as the additional information is available.

We expect this issue to be resolved soon and will keep you updated through this post.

We are facing issues with fund additions using the Ebanx payment gateway wherein funds are getting deducted from the clients bank account however the same is not getting added to the panel.

Our Developers are looking into the issue and we will provide updates here at each stage along the way while working on the fix.

We appreciate your patience and co-operation in the meantime.