Intermittent issue with SSL orders getting stuck post verification

We came to know that there was some outage happening at Sectigo end and our teams contacted the vendor. Later we received a response from our vendor Sectigo that no further outages are happening at their end. So the SSL orders would no longer get stuck for verification after the completion of the verification.

Also all the previous stuck orders are now processed and active.

We thank you for your patience and co-operation. You may reach out to the support team in case of any concerns.

We have identified an issue due to which the SSL orders are not getting processed post verification.

Our System Adminstration Team is already working on this with Sectigo team and will resolve the same shortly.

Latest update provided by Sectigo team:

We are experiencing issues with our certificate issuance. You may experience delayed issuance. We apologize for the inconvenience. Our back-end team is investigating the incident, and we will update you as soon as one is available.