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Issues with adding funds using Paypal

Opened on May 6th, 2024 2:50 pm GMT, last updated May 16th, 2024 5:08 pm GMT

Resolved

We have monitored the situation and verified that the issue has been completely resolved.

There are now no issues adding funds via Paypal or any other payment gateway.

We appreciate your patience and co-operation.

Posted May 16th, 2024 5:08 pm GMT

Monitoring

Our Developers have made the necessary changes to ensure seamless connectivity between our platform and the Paypal's URL.

You should now be able to use Paypal to add funds without any issues.

We will actively monitor the situation to ensure that the issue is permanently resolved and post updates here accordingly.

Thank you once again for your patience and co-operation.

Posted May 16th, 2024 1:33 pm GMT

Resolved

We have monitored the situation and ensured that the issue has been completely resolved.

Funds addition on our platform is now fully functional and you can seamlessly make payments.

We thank you for the co-operation and patience.

Posted May 7th, 2024 6:45 am GMT

Monitoring

The issue has now been resolved as our Developers have made the necessary changes to ensure seamless connectivity between our platform and the payment gateway's URL.

You should now be able to use Paypal to add funds without any issues.

We will actively monitor the situation to ensure that the issue is permanently resolved and post updates here.

Thank you for your patience and co-operation.

Posted May 6th, 2024 3:19 pm GMT

Investigating

We are facing issues with fund additions using the Paypal payment gateway wherein the customers are seeing this error- "Your request cannot be processed".

Our Developers are looking into the issue and we will provide updates here at each stage along the way while working on the fix.

We appreciate your patience and co-operation in the meantime.

Posted May 6th, 2024 2:50 pm GMT

Affected Services

  • OrderBox