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Intermittent issues with Auto Login Reseller control panels

Opened on February 26th, 2024 11:02 am GMT, last updated February 27th, 2024 11:06 pm GMT

Resolved

We have closely monitored our services. The issue is now resolved and you should be able to access the control panel and perform all the necessary actions seamlessly.

Please feel free to contact our support team anytime if you need any help.

We regret any inconvenience this may have caused.

Posted February 27th, 2024 11:06 pm GMT

Monitoring

Our system administration team has been able to restore the connection successfully. All the impacted services are restored.

You should now be able to login and navigate through your orders in the Control Panel seamlessly.

We shall continue to monitor our services to make sure everything is stable. Please follow the thread for further details.

Posted February 27th, 2024 12:07 am GMT

Identified

We have received reports that Control panel issue has re-occured. You can face login issues with OrderBox while accessing the control panel and managing orders, this includes an error while accessing the control panel link.

Our System Administration Team is actively working to fix this as soon as possible.

An update will be provided to this thread as soon as additional information is available.

Thanks for your understanding with us meantime.

Posted February 26th, 2024 6:34 pm GMT

Resolved

We have monitored the situation and verified that the issue has been fully resolved.

You should be able to access your OrderBox Control panel without any issues.

We thank you for your cooperation and apologize for any inconvenience caused.

Posted February 26th, 2024 5:05 pm GMT

Monitoring

Our System Administration team has successfully restored all the impacted services.

You should be able to access your OrderBox Control panel without any issues.

We shall continue to monitor our services to make sure everything is fully functional. Kindly follow the thread for further details.

Posted February 26th, 2024 1:04 pm GMT

Investigating

We are currently experiencing intermittent issues with our helpdesk support link as well.

The System Administration team is already working towards resolving it at the earliest. We regret the inconvenience caused to you.

Your patience and cooperation are highly appreciated.

Posted February 26th, 2024 11:33 am GMT

Investigating

We have received reports of intermittent issues with OrderBox while accessing the reseller control panels

Our System Administration Team is actively working to fix this as soon as possible.

An update will be provided to this thread as soon as additional information is available. We highly appreciate your patience in the interim.

Posted February 26th, 2024 11:02 am GMT

Affected Services

  • OrderBox