Issue with Business and Enterprise email service.

The login issues on Webmail/Email client has stabilized on the Email servers.

We will continue to actively monitor the Email servers.

We thank you for your continued patience and understanding of this situation.

The Webmail login issue and Password pop-up issue for Email clients has been resolved. We would request you to verify the same on your end.

We shall continue monitoring the server for the next few hours.

Feel free to get back to our support team/helpdesk if you have any questions.

We were facing Login issue with our Business and Enterprise email services.

You might have encountered the error  “Connection Error” OR “LGI-0003 Categories=ERROR Message='Unknown problem:” while opening your account via the webmail interface.

You might have also faced intermittent Password pop-up issues while accessing your email account via the Email Client i.e. Outlook/ Thunderbird, etc.

Our server administration team has resolved this issue. You should not face any further problems while accessing your accounts. However, we shall continue monitoring the server for the next few hours.

We thank you for your continued patience and understanding of this situation.