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Issue with payments through Pay.pw gateway

Opened on May 10th, 2018 1:45 pm GMT, last updated May 11th, 2018 4:55 am GMT

Resolved

Transactions are successfully going through Pay.pw. This issue is now resolved.

Posted May 11th, 2018 4:55 am GMT

Monitoring

Mastercard has resolved the issue and we see that transactions are going through successfully.


We will continue to monitor the same.

Posted May 10th, 2018 3:00 pm GMT

Identified

We have received an update that this issue is restricted to MasterCard cards. MasterCard is aware of the issue and they are working towards resolving this.

Posted May 10th, 2018 2:04 pm GMT

Investigating

We are facing issues with payments made through the Pay.pw payment gateway. We are getting this checked with our processor and will update this thread with details.


In the meantime, you can transact using the alternate payment methods available in your control panel. To know the alternate mode of payment click on My Billing->Addfunds.

Posted May 10th, 2018 1:45 pm GMT

Affected Services

  • OrderBox