← Homepage Orderbox Status Page

Unable to Register/Renew/Modify Nameservers for Domain orders

Opened on December 7th, 2023 9:07 am GMT, last updated December 7th, 2023 3:45 pm GMT

Resolved

Our development team identified that the issue was with the IP addresses which got removed from the system due to which we were getting connection issues. The concerned team then performed actions to fix it and we observed that all services and actions were now going through successfully.

The concerned team has monitored the services for a good period of time and we have not noticed any further issues.

You may reach out to the support team in case of any concerns.

Posted December 7th, 2023 3:45 pm GMT

Monitoring

Our system administration team has been able to restore the connection successfully. All the impacted services have been restored.

Actions related to Registration/Renewal/Modification of Nameservers for the domains will go through successfully. Also the existing actions should also be completed without any issues.

We shall continue to monitor our services to make sure everything is stable. Please follow this thread for further details.

Posted December 7th, 2023 10:00 am GMT

Investigating

We are currently facing registry connectivity issues due to which you may face issues while trying to register, renew, and modify nameservers for domain orders.

Please note that this will have no impact on the resolution/working of your already registered domain names.

We are working in order to get this resolved at the earliest. We appreciate your patience in the meantime.

Posted December 7th, 2023 9:07 am GMT

Affected Services

  • Domain Name Registration