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Issues with Email Hosting login

Opened on November 20th, 2023 10:25 am GMT, last updated November 20th, 2023 5:23 pm GMT

Resolved

We have closely monitored our services. The issue is now resolved and you should be access all the email hosting accounts from Webmail and email clients seamlessly.

Please feel free to contact our support team anytime if you need any help.

Posted November 20th, 2023 5:23 pm GMT

Monitoring

Our Team had deployed the fix by re-booting the servers, and the services are functional now.

The customers will be able to access all the email hosting accounts from Webmail and email clients.

We will continue to monitor the services and provide updates post monitoring.

Posted November 20th, 2023 12:04 pm GMT

Investigating

We are currently having issues with Webmail login on our Email Hosting orders, in which a "login failed" error is displayed after entering the credentials. You might face issues accessing the email accounts with Webmail or email clients.

Our Server Adminstration Team is currently working on the issue and we will post updates at the earliest.

We highly appreciate your patience in the meantime.

Posted November 20th, 2023 10:25 am GMT

Affected Services

  • Email Hosting