Issue with payments through Paypal Gateway

The issue with payment provider i.e. Paypal has been resolved now and your transactions should go through successfully.

Our billing team has closely monitored the incoming transactions.

Please feel free to contact our billing team for any further assistance.

We observed a load on one of the servlets which has been stabilized. The funds should now be instantly credited to your account without any manual intervention.

We are actively monitoring the situation to ensure that the services are stable.

Thank you for your patience and co-operation.

Unfortunately, there has been some delay in getting a response from our provider. We are still working to get this issue resolved at the earliest.

We will update this thread with more information as and when we get it.

Our billing team is following up with the providers to have the issue resolved at the earliest.

In the meantime, you can transact using the alternate payment methods available in your control panel. To know the alternate mode of payment click on My Billing->Addfunds.

If you need urgent credit for a transaction you have made through Paypal then contact the billing team with information about the transaction.

We appreciate your patience while this is being fixed.

We are currently experiencing delays in receiving the IPN (Instant Payment Notifications) for payments made through Paypal. As a result, even though your transaction at Paypal is successful, the funds are not getting instantly added to your reseller account.

We are in contact with Paypal to identify the issue and fix it. In the meantime, you can transact using the alternate payment methods available in your control panel. To know the alternate mode of payment click on My Billing->Addfunds.

If you need urgent credit for a transaction you have made through Paypal then contact the billing team with information about the transaction.

We appreciate your patience while this is being fixed.