Intermittent Issues on our Shared Linux Hosting Servers

We have monitored the server closely and there have been no issues since the last update. All the impacted services are fully functional now.

We regret the inconveniences caused and thank you for your patience and co-operation.

Please feel free to contact our support team anytime if you need any help.

On further investigation, we noticed that the network issue was spread across our platform impacting mentioned servers.

Our Network Operations Team has identified and fixed the issue which was caused due to a certain connecting address not being able to reach out the services within our Data Center. The alerts have now cleared and websites are accessible successfully.

We shall continue to monitor our services to make sure everything is stable. Please follow the thread for further details.

Our Network Team has successfully fixed the alerts on these following servers and you should be able to access the control panel and websites seamlessly.

• cp-hk-1.webhostbox.net
• cp-hk-5.webhostbox.net
• cp-hk-2.webhostbox.net
• md-hk-3.webhostbox.net

They shall continue to work on the remaining servers. An update will be provided to this thread as soon as additional information is available.

We are noticing network connectivity issues while trying to access our host node due to which the services are impacted.

Our Network Teams are actively working to fix the network configurations. An update will be provided to this thread as soon as additional information is available.

We are currently facing intermittent issues on few of our Shared Linux Hosting servers. You may face issues with the website.

Our System Administration team is currently investigating this issue and we will update this thread with additional information as soon as it is available.

We regret any inconveniences caused and thank you for your patience.