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Issues with outgoing emails

Opened on August 22nd, 2023 2:05 pm GMT, last updated August 30th, 2023 6:02 am GMT

Resolved

The email issue has been resolved by our server administration team.

Please feel free to reach out to our support team for any further concerns.

Posted August 30th, 2023 6:02 am GMT

Monitoring

Our server admin team rectified the email issue on VPS-Dedicated servers and emails are working fine now.

Customers should not face any issue to send and receive emails on our VPS-Dedicated servers also.

We will be actively monitoring the servers for email issues, if you face any issues for emails on server please do contact our support team if you need any further assistance

Posted August 23rd, 2023 12:07 pm GMT

Identified

Our server admin team rectified the email issue on shared windows servers and emails are working fine now.

Customers should not face any issue to send and receive emails on our Windows shared servers.

We will be actively monitoring the servers for email issues, if you face any issues for emails on Windows shared server please do contact our support team if you need any further assistance.

We are actively working towards resolving the email issue for our Dedicated and VPS servers.

Posted August 22nd, 2023 6:30 pm GMT

Investigating

We are observing delays in sending emails and certain emails are failing. Rest assured that your mail function is not affected completely.

Our server admin team is checking this issue on priority. We sincerely regret the inconvenience caused to you.

While we actively work toward restoring the services, we request you to watch this thread for further updates.

Posted August 22nd, 2023 2:05 pm GMT

Affected Services

  • Windows Web Hosting
  • Dedicated Hosting
  • VPS