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Webmail login issues for Business and Enterprise email.

Opened on May 7th, 2018 7:50 am GMT, last updated May 8th, 2018 7:35 am GMT

Resolved

The login issues on Webmail/Email client has stabilized on the Email servers.


We will continue to actively monitor the Email servers.


We thank you for your continued patience and understanding of this situation.

Posted May 8th, 2018 7:35 am GMT

Monitoring

We were facing Login issue with our Business and Enterprise email services.


You might have encountered the error  “Connection Error” OR “LGI-0003 Categories=ERROR Message='Unknown problem:” while opening your account via the webmail interface.


You might have also faced intermittent Password pop-up issues while accessing your email account via the Email Client i.e. Outlook/ Thunderbird, etc.


Our server administration team has resolved this issue. You should not face any further problems while accessing your accounts. However, we shall continue monitoring the server for the next few hours.


We thank you for your continued patience and understanding of this situation.

Posted May 7th, 2018 7:50 am GMT

Affected Services

  • Email Hosting

Affected Servers

  • us3.webmail.mailhostbox.com