Intermittent issues on Orderbox

We have closely monitored our services. There was unusual traffic observed on our platform which had caused this issue. Our System Administration team has fixed this issue and the control panel is fully functional and accessible now.

Please feel free to contact our support team anytime if you need any help.

We regret any inconvenience this may have caused.

Our system Administration team has been able to resolve the issue by clearing the traffic successfully. All the impacted services are restored.

Actions related to accessing the panel, managing and placing orders will go through now successfully. Also the existing actions should also get processed without any issues.

We shall continue to monitor our services to make sure everything is stable. Please follow the thread for further details.

We have received reports of intermittent issues with OrderBox where you might face issues while logging in to the panel, accessing the Expresscart/Supersite to place orders and performing registration/renewal actions in the panel along with managing orders. This is also causing issues with order provisioning.

Our System Administration Team is actively working to fix this as soon as possible. An update will be provided to this thread as soon as additional information is available.