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Unable to Register/Renew/Modify Nameservers for Domain orders

Opened on June 13th, 2023 8:15 pm GMT, last updated June 14th, 2023 6:55 am GMT

Resolved

The Registry Connectivity issues occurred due to the Registry's vendor subsystem having some connection issues.

This was fixed by the vendor and our System Administration Team validated all impacted services to be operating as normal.

Our Monitoring is completed and all domain related services are completely restored to full functionality.

Posted June 14th, 2023 6:55 am GMT

Monitoring

Our system administration team has been able to restore the connection successfully. All the impacted services have been restored.

Actions related to Registration/Renewal/Modification of Nameservers for the domains will go through successfully. Also the existing actions should also be completed without any issues.

We shall continue to monitor our services to make sure everything is stable. Please follow this thread for further details.

Posted June 13th, 2023 8:54 pm GMT

Monitoring

Our system administration team has been able to restore the connection successfully. All the impacted services have been restored.

Actions related to Registration/Renewal/Modification of Nameservers for the domains will go through successfully. Also the existing actions should also be completed without any issues.

We shall continue to monitor our services to make sure everything is stable. Please follow this thread for further details.

Posted June 13th, 2023 8:53 pm GMT

Investigating

We are currently facing registry connectivity issues due to which you may face issues while trying to register/renew/modify nameservers for a new domain.

Please note that this will have no impact on the resolution/working of your already registered domain names.

We are working in order to get this resolved at the earliest. We appreciate your patience in the meantime.

Posted June 13th, 2023 8:15 pm GMT

Affected Services

  • Domain Name Registration