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Control Panel and cPanel login issues

Opened on May 23rd, 2023 11:22 am GMT, last updated May 24th, 2023 5:32 pm GMT

Resolved

The services have been monitored and all issues have been completely resolved.

Thank you for your patience and co-operation.

Posted May 24th, 2023 5:32 pm GMT

Monitoring

Our system administration team has successfully restored all the impacted services.

You should be able to access your control panels now and related services as the impacted services are now working seamlessly.

We shall continue to monitor our services to make sure everything is fully functional. Kindly follow the thread for further details. Thank you.

Posted May 23rd, 2023 12:27 pm GMT

Investigating

We have received reports of intermittent issues with OrderBox while accessing the control panel and running the API calls. Also for certain hosting orders there are issues with accessing the cPanel along with database panels such as PHPMyAdmin.

Our System Administration Team is actively working to fix this as soon as possible.

An update will be provided to this thread as soon as additional information is available. We highly appreciate your patience in the interim.

Posted May 23rd, 2023 11:22 am GMT

Affected Services

  • OrderBox
  • Linux Web Hosting