Webmail issue on our Business and Enterprise email service

The webmail / email client login issues has stabilized on the servers.

We will continue to actively monitor the servers. We thank you for your continued patience and understanding of this situation.

The webmail login issues have now been resolved. We would request you to verify the same on your end.

We shall continue monitoring the server for the next few hours to ensure that there are no further problems.

Feel free to get back to our support team/helpdesk if you require any further assistance.

We are currently facing an issue with the webmail interface of our Business and Enterprise email service.

You may encounter the error  “Connection Error” OR “LGI-0003 Categories=ERROR Message='Unknown problem:” OR "504 Gateway Time-out" while opening their account via the webmail interface.

This error is limited to the webmail interface and accessing the account and sending/receiving emails via the Email client i.e. Outlook, Thunderbird, etc. is working as expected.

Please watch this thread for further updates.